Aug
29
Workshop on “Customer and Community Engagement in a Digital World” with IBM
Event Details
Managing all customer touch points to maximize effectiveness and efficiency, align to overall customer driven strategy and increase customer intimacy and loyalty can be a reason for winning or losing in today’s world.
In this workshop you will work on:
- Understanding the purpose of Customer Engagement
- Learning from Customer Engagement Case Studies
- Creating Personas and Customer Journeys
- Thinking of needed capabilities for your Customer Journey
- Discussing the impact for your Social Start Up
For prices check here
Publish Your Startup Events
The majority of the events listed on our site are community-generated. We invite you to add relevant events, whether ones you or your company hosts, or ones you simply wish to expose to our community. Publishing is quick and free!
Never miss an event
Join our newsletter and be the first to know of any new events taking place in your area. We will never spam or bother you, and 1-click opting-out takes 5 seconds!
